Before you consider starting a new business, or expanding the one you have, study these 5 competitive forces before making a decision.
ADzero
Designed by British student, a mobile phone made with bamboo casing, to be released initially in China and the UK:
We are a Chinese-English electronics & user experience design startup developing a new innovative handset, our debut being ADzero - The Bamboo Smartphone
More information can be found at their website here
They also have a Tumblr blog here
A New Way to Talk About the Social Determinants of Health
From Robert Wood Johnson Foundation. 
Lots of positive business outcomes when customer service goes right …
the underlying value to all these is customer service differentiation.
When customer service sets your business apart and gives it a competitive edge, it becomes a key component of your value proposition and marketing campaign.
Infographic source: Visual.ly
